Management Leadership Training
This extensive training consists of various functional leadership topics that will equip the personnel holistically—enabling them to jumpstart and grow the business.
Aside from having a customized program per specific position, the training is also structured with breadth and depth. The individuals who will manage the business will be comprehensively taught on: merchandising, marketing, customer service, selling, store operations, and values and behaviour.
Franchise owners and managers will be armed with leadership competencies through the Leading Greatly Leadership Training Program. This leadership training covers a wide scope of topics such as performance management, coaching, influencing, and a lot more.
The program is aimed at developing and enhancing the skills and knowledge in efficient management methods and tools. This gives key people the competency in leading the business.
The overall objective of the training is to make these individuals ready to serve and provide solutions to their customers. Towards the end of the program, they will undergo various assessments to evaluate their learnings and capabilities. Successful trainees will be awarded with Customer First Certificates.
The management and leadership training is a blended learning program composed of online, face to face, and on the job training.